The problem
Lack of alignment across design teams working with different engineering processes.
Siloed communication between design teams across the org and between design and engineering in some teams.
Duplicative efforts due to a lack of consistency in workflows, highlighting the need for better alignment.
Approach
stakeholder interviews
Conducted in-depth interviews with design team members and team leads to understand their existing workflows, challenges, and needs.
Gathered insights on what was working well and what wasn’t.
collaborative ideation
Facilitated workshops to co-create potential solutions that could align processes while respecting team-specific needs
analysis
Categorized tasks into tiers to standardize expectations for design efforts (e.g., simple changes, component redesigns, complex feature development).
Identified frameworks such as decision matrices and prioritized collaboration points for design and engineering teams.
